FAQs

Can I choose my brow shape and color?

Absolutely! We begin each service with a consultation to discuss your desired brow shape and color.

Our experts will offer professional advice and work closely with you to select the most flattering shape and color, ensuring the results perfectly complement your features and preferences.

Do you accommodate sensitive skin for brow services?

Yes, we cater to all skin types, including sensitive skin. Our specialists use high-quality, hypoallergenic products and follow strict hygienic practices to ensure a comfortable and safe experience.

We also conduct a patch test if you have particular concerns or allergies.

Are there any conditions or circumstances that might make me unsuitable for brow treatments?

Yes, certain conditions or situations may render our brow treatments unsuitable for you. Please review the following list to determine if any apply:

– Pregnancy or breastfeeding
– Allergies to topical anesthetics
– History of keloid scarring
– Skin conditions like keratosis, facial psoriasis or eczema near the treated area (including rashes, acne, sunburn, etc.)
– Transmittable blood diseases such as HIV or Hepatitis
– Usage of Accutane in the past year
– Viral infections and/or diseases
– Recent chemical peel treatment (within the last few weeks)
– Medications, treatments, or illnesses compromising the immune system
– Diabetes, Chemotherapy, or any other medical condition requiring a doctor’s approval (doctor’s note must be provided)
– An extreme level of skin sensitivity
– Allergy to topical anesthetics

If any of these apply to you, it would be best to consult with us before scheduling an appointment to ensure your safety and the efficacy of the treatment.

What is your policy for cancellations and no-shows?

We value your time and ours. To ensure our services are efficiently provided, we require a non-refundable, non-transferable deposit to secure your appointment. This deposit will be applied to the total cost of your service.

If you are unable to attend your scheduled appointment, we kindly ask for a cancellation notice at least 72 hours in advance. Unfortunately, any no-shows or last-minute cancellations within this timeframe will result in forfeiture of the deposit.

Please remember that each appointment slot is reserved exclusively for you, and timely communication helps us serve all our clients effectively.

I have had my brows done by another artist. Can I still book an appointment with Brows by Rozie?

We welcome clients who have previously had their brows done by another artist. However, before booking an appointment, we request that you seek approval first. This is important because pre-existing brow work can affect the methods and techniques we use for optimal results.

To get approval, please send clear, up-close and full-face photos of your eyebrows along with your contact information to info@browsbyrozie.com. We will assess your current eyebrow condition and communicate the next steps. We are committed to providing personalized solutions that best suit your needs and existing brow structure.

What health and safety measures should I take into account before my appointment?

Prioritizing your health and the safety of others is crucial when preparing for your appointment at Brows by Rozie. Here are some essential guidelines:

– If you are sick, coughing, have difficulty breathing, have a fever, taking care of someone who is sick, are quarantined due to Covid-19 or are in a household with someone who has symptoms, please reschedule your appointment immediately.
– Absolutely no guests or children will be allowed at the appointment.
– Any blemishes, pimples, medical or skin conditions in the brow region will result in rescheduling. We cannot tattoo over that and risk you getting an infection. Please check a few days closer to the appointment. Rescheduling within 72 hours will result in forfeiting your deposit. No exceptions.

Please ensure to adhere strictly to these guidelines to facilitate a smooth and safe treatment experience.

How should I prepare for my treatment to ensure optimal results?

Proper preparation for your eyebrow treatment can significantly enhance the outcome and longevity of the results. Here are some essential guidelines to ensure your skin is in optimal condition for the procedure:

– Do not consume caffeine, coffee, alcohol or energizing drinks the day before and the day of treatment as it may result in increased bleeding and reduced effectiveness of the anesthetic.
– Avoid Aspirin, Niacin, Vitamin E or Ibuprofen 24 hours before treatment. Also, refrain from taking turmeric, oils, or omega-3 (fish oil) 1 week before treatment to reduce bleeding.
– Avoid tanning or intense sun exposure 5 days before treatment.
– Do not wax 2-3 days before treatment; we will shape and clean your eyebrows at the appointment.
– Refrain from chemical peels, dermabrasion, laser or any other intense treatments 2 weeks before treatment. No Botox 3 weeks prior.
– Shower and fix your hair as you need to take extra care not to get your brows wet for several days.
– Bring in photos and be prepared to tell us the kind of brows you want on a day-to-day basis. The more we know about you, the better we can deliver the results.

Following these steps will help ensure a smoother procedure and optimal results, allowing you to enjoy your new look with confidence.